CONSUMER SAFETY ALERT

The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68380r-eng.php
Official Consumer Product Safety Recall • December 20, 2018

Miles Industries Recalls Gas Fireplaces Due to Burn Hazard

This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822

Required Consumer Action

Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.

Contact Information

Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.

Recall Details

Sold At
Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.
Injuries
Miles Industries has received one report of mantle charring. No injuries have been reported.
Manufacturer
Miles Industries Ltd., of Canada
Remedy
Repair
Recall Number
19056

Product Information

Product Name
Valor H5 gas fireplaces
Number of Units
About 1,000 (in addition, about 1,900 were sold in Canada)
Manufacturer Name
Miles Industries Ltd., of Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-420-3360
Full Contact Information

Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.