CONSUMER SAFETY ALERT

The brakes in the gear hubs can fail, posing crash and injury hazards to the rider.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/68862r-eng.php
Official Consumer Product Safety Recall • February 21, 2019

SRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards

This recall involves SRAM® i-Motion 3 three-speed internal gear hubs with a coaster brake installed on bicycles with no redundant braking system. The recalled hubs were sold on the following Electra® model bicycles: Electra Cruiser Custom 3i, Electra Coaster 3i, Electra Hawaii 3i, Electra Hawaii 3i 24 and Electra Straight 8. The recalled hubs were also sold as aftermarket parts for other bicycles. The recalled hubs have "SRAM i-Motion 3" printed on the hub shell and a brake arm extending from the axle of the hub.

Required Consumer Action

Consumers should immediately stop using bicycles with the recalled gear hubs and contact SRAM for instructions on how to receive a partial refund.

Contact Information

SRAM at 800-346-2928 from 10 a.m. to 7 p.m. ET Monday through Thursday and 10 a.m. to 6 p.m. ET on Friday or online at www.sram.com or www.zipp.com and click on “Recall Notice” for more information.

Recall Details

Sold At
Specialty bicycle retailers nationwide from April 2010 through December 2018 for between $400 and $800 for Electra bicycles equipped with the recalled hubs and for about $90 for the recalled aftermarket gear hubs
Injuries
SRAM has received five reports of brake failure, resulting in one minor injury to a rider.
Manufacturer
Heng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan
Remedy
Refund
Recall Number
19069

Product Information

Product Name
SRAM i-Motion 3 internal gear hubs (coaster brake version) for bicycles
Number of Units
About 7,000 (in addition, 700 were sold in Canada)
Manufacturer Name
Heng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan
Distributed By
SRAM LLC, of Chicago, Ill.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-346-2928
Website www.sram.com
Full Contact Information

SRAM at 800-346-2928 from 10 a.m. to 7 p.m. ET Monday through Thursday and 10 a.m. to 6 p.m. ET on Friday or online at www.sram.com or www.zipp.com and click on “Recall Notice” for more information.