CONSUMER SAFETY ALERT

The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
Official Consumer Product Safety Recall • March 14, 2019

Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards

This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.

Required Consumer Action

Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.

Contact Information

Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.

Recall Details

Sold At
Scheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130.
Injuries
Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
Manufacturer
Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Remedy
Replace
Recall Number
19082

Product Information

Product Name
Mobile Warming Performance Heated Socks
Number of Units
4000
Manufacturer Name
Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Imported By
Tech Gear 5.7, Inc., of San Marcos, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-908-6024
Website www.mobilewarming.com
Full Contact Information

Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.