CONSUMER SAFETY ALERT

The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider.
Official Consumer Product Safety Recall • April 11, 2019

Specialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards

This recall involves select Specialized Roubaix, Ruby, Diverge and Sirrus bicycles equipped with a Future Shock from the 2017 through 2019 model years. The bikes come in a variety of colors and include S-works, Pro, Expert, Comp, Elite, E5 Comp, Sport and Base models. An S-works or Specialized decal can be found on the downtube.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact an authorized Specialized Retailer for a free repair of the steerer tube collar.

Contact Information

Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on “Safety Notices” or contact an Authorized Specialized Retailer for more information.

Recall Details

Sold At
Authorized Specialized Retailers nationwide from July 2016 through January 2019 for between $1,650 and $11,500.
Injuries
The firm has received two reports involving cracking in the steerer tube collar. No injuries have been reported.
Remedy
Repair
Recall Number
19104

Product Information

Product Name
Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with steerer tube collars
Number of Units
About 63,000
Imported By
Specialized Bicycle Components, Inc. (Specialized), of Morgan Hill, Calif.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-808-8154
Website www.specialized.com
Full Contact Information

Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on “Safety Notices” or contact an Authorized Specialized Retailer for more information.