CONSUMER SAFETY ALERT

The seat post on the bicycles can break, posing a fall hazard to the rider.
Official Consumer Product Safety Recall • July 2, 2019

Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard

This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.

Required Consumer Action

Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.

Contact Information

Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.

Recall Details

Sold At
Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.
Injuries
Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
Remedy
Repair
Recall Number
19156

Product Information

Product Name
Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
Number of Units
About 4,450
Imported By
Faraday Bicycles Inc., of Santa Cruz, Calif.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-770-7085
Website www.faradaybikes.com
Full Contact Information

Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.