CONSUMER SAFETY ALERT

The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
Official Consumer Product Safety Recall • July 10, 2019

Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard

This recall involves 2-inch diverter valve caps sold with certain Master Spas "Twilight Series," "H2X Swim Spa," and "MP Signature Deep Swim Spa" hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.

Required Consumer Action

Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.

Contact Information

Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts.

Recall Details

Sold At
Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps.
Injuries
The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. No injuries have been reported.
Manufacturer
Custom Molded Products, of Newnan, Ga.
Remedy
Repair
Recall Number
19161

Product Information

Product Name
Diverter valve caps sold with Master Spas hot tubs and swim spas
Number of Units
About 16,000
Manufacturer Name
Custom Molded Products, of Newnan, Ga.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-733-9060
Website wsr.masterspasportal.com/divreplacement.asp
Full Contact Information

Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts.