CONSUMER SAFETY ALERT
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
Required Consumer Action
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
Contact Information
VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.
Recall Details
Sold At
Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
Injuries
VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
Manufacturer
Lumi Legend Corp., of China
Remedy
Repair
Recall Number
19167
Product Information
Product Name
VIVO MOUNT-PLAY5 speaker wall mounts
Number of Units
About 2,400
Manufacturer Name
Lumi Legend Corp., of China
Imported By
VIVO, of Goodfield, Ill.
Distributed By
VIVO, of Goodfield, Ill.
Manufactured In
China