CONSUMER SAFETY ALERT

The bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders.
Official Consumer Product Safety Recall • September 5, 2019

STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard

This recall involves mowing head cutting attachments compatible with some models of STIHL-brand trimmers, brushcutters, and clearing saws. The mowing heads can be identified by the name "STIHL" and model number "27-3" or "47-3" located on the original packaging and molded on the top side of the mowing head. The mowing heads have three orange plastic blades, each attached with a bolt and a nut, a black top housing, and a white bottom housing.

Required Consumer Action

Consumers should stop using the recalled mowing heads immediately and take them to an authorized STIHL dealer for a full refund.

Contact Information

STIHL Inc. at 800-610-6677 from 8 a.m. to 8 p.m. ET Monday through Friday, e-mail stihlrecall@stihl.us or online at www.stihlusa.com and click on “Product Recalls” for more information.

Recall Details

Sold At
Authorized full line STIHL servicing dealers nationwide from July 2018 through July 2019 for about $30 for the 27-3 model and about $40 for the 47-3 model.
Injuries
STIHL Inc. has received 28 reports of loose bolts or mowing heads coming apart, including two reports of injuries.
Manufacturer
STIHL Incorporated, of Virginia Beach, Va.
Remedy
Refund
Recall Number
19201

Product Information

Product Name
STIHL PolyCut ™ Mowing Heads
Number of Units
About 73,000
Manufacturer Name
STIHL Incorporated, of Virginia Beach, Va.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-610-6677
Full Contact Information

STIHL Inc. at 800-610-6677 from 8 a.m. to 8 p.m. ET Monday through Friday, e-mail stihlrecall@stihl.us or online at www.stihlusa.com and click on “Product Recalls” for more information.