CONSUMER SAFETY ALERT

Sharp objects can pierce through the lawn mower's collecting bag during use and strike a user or bystander, posing an injury hazard to consumers.
Official Consumer Product Safety Recall • April 17, 2019

MTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)

This recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793. The 23-inch, red lawn mowers have a black collecting bag in the rear. Craftsman is printed on the top of the bag, the engine and the upper handle. The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.

Required Consumer Action

Consumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. MTD is contacting all known purchasers directly.

Contact Information

Craftsman toll-free at 866-864-2949 from 9 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online www.mtdproducts.com and click on “Product Recalls” for more information.

Recall Details

Sold At
Lowe's stores nationwide and online at www.lowes.com from January 2019 through February 2019 for about $400.
Injuries
None reported
Manufacturer
MTD Products Inc of Cleveland, Ohio
Remedy
Repair
Recall Number
19737

Product Information

Product Name
Craftsman M350 walk-behind lawn mowers
Number of Units
About 5,000
Manufacturer Name
MTD Products Inc of Cleveland, Ohio
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-864-2949
Full Contact Information

Craftsman toll-free at 866-864-2949 from 9 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online www.mtdproducts.com and click on “Product Recalls” for more information.