CONSUMER SAFETY ALERT

The bed's horizontal canopy rails can detach and fall, posing an injury hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69334r-eng.php
Official Consumer Product Safety Recall • April 18, 2019

RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)

This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.

Required Consumer Action

Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.

Contact Information

RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.

Recall Details

Sold At
RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400.
Injuries
RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
Remedy
Repair
Recall Number
19739

Product Information

Product Name
Callum Canopy Beds
Number of Units
About 2,900 (In addition, about 135 were sold in Canada)
Imported By
RH US, LLC, of Corte Madera, Calif.
Manufactured In
Vietnam

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-728-8419
Website www.restorationhardware.com
Full Contact Information

RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.