CONSUMER SAFETY ALERT

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving cream contains lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.
Official Consumer Product Safety Recall • April 25, 2019

TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)

This recall involves TriDerma Pain Relief Cream with 4% Lidocaine in a jar and tube. The 4 ounce jar is white with a lime green and pink printed label and has a white dome cap. The 2.2 ounce tube is white with a lime green and pink printed label. The lot numbers and expiration dates of the affected products can be found on the bottom of the jar and on the front of the crimped end of the tube. "TriDerma Pain Relief Cream" is printed on the jar and tube. Lot Number Expiration Date 21088 04/2021 20189 04/2021 0738F02A 06/2021 0738F04A 06/2021 0738F04B 06/2021 0738F04C 06/2021 0739A22A 01/2022 0739A22B 01/2022 0739A23A 01/2022

Required Consumer Action

Consumers should immediately store the topical anesthetic in a safe location, out of reach of children and contact TriDerma for a free replacement child-resistant cap. TriDerma is contacting all known purchasers directly.

Contact Information

TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information.

Recall Details

Sold At
www.triderma.com from January 2018 through April 2019 for about $22 for the jar and about $15 for the tube.
Injuries
None reported.
Manufacturer
TriDerma, of Corona, Calif.
Remedy
Replace
Recall Number
19742

Product Information

Product Name
Pain Relief Cream with Lidocaine
Number of Units
About 410
Manufacturer Name
TriDerma, of Corona, Calif.
Distributed By
TriDerma, of Corona, Calif.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-279-7282
Full Contact Information

TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information.