CONSUMER SAFETY ALERT

The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.
Official Consumer Product Safety Recall • July 11, 2019

Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)

This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.

Required Consumer Action

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

Contact Information

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.

Recall Details

Sold At
Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125.
Injuries
None reported.
Remedy
Repair
Recall Number
19761

Product Information

Product Name
Levolor Two-Corded Custom Cellular Shades
Number of Units
About 30,000
Imported By
Levolor Inc., of Atlanta, Ga.
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-752-9677
Website www.Levolor.com
Full Contact Information

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.