CONSUMER SAFETY ALERT

The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70761r-eng.php
Official Consumer Product Safety Recall • August 22, 2019

Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)

This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.

Required Consumer Action

Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.

Contact Information

Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.

Recall Details

Sold At
Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.
Injuries
Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
Remedy
Refund
Recall Number
19771

Product Information

Product Name
Rubber Brooms
Number of Units
About 58,000
Imported By
Norwex USA Inc., of Coppell, Texas.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-882-5569
Website www.norwex.biz
Full Contact Information

Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.