CONSUMER SAFETY ALERT

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Official Consumer Product Safety Recall • October 29, 2019

Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards

This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug.

Required Consumer Action

Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.

Contact Information

Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page.

Recall Details

Sold At
Given to consumers as free promotional products at meetings or events nationwide from October 2018 through September 2019.
Injuries
Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported.
Remedy
Replace
Recall Number
20014

Product Information

Product Name
Coastline Ceramic Mugs
Number of Units
About 34,000
Imported By
Hit Promotional Products Inc., of Largo, Fla
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-237-6305
Full Contact Information

Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page.