CONSUMER SAFETY ALERT
The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.
Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards
This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.
Required Consumer Action
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
Contact Information
Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.
Recall Details
Sold At
Bicycle stores nationwide and online at various websites from December 2015 through September 2019 for $110 and $150 for the 8-Pack Rack and 24-Pack Rack, respectively, and $1,350 for the Pack Rat complete bicycle with rack.
Injuries
Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.
Remedy
Repair
Recall Number
20036
Product Information
Product Name
Surly front bicycle racks
Number of Units
About 5,139
Imported By
Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc., of Bloomington, Minn.
Manufactured In
Taiwan