CONSUMER SAFETY ALERT

When the candle is lit, the glass jar can break, posing fire and laceration hazards.
Official Consumer Product Safety Recall • December 20, 2019

Hallmark Recalls Candles Due to Fire and Laceration Hazards

This recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle's glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle's underside.

Required Consumer Action

Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card.

Contact Information

Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information.

Recall Details

Sold At
Norman's Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28.
Injuries
The firm has received 6 reports of the glass jar breaking, resulting in fire damage to nearby items. No injuries have been reported.
Remedy
Refund
Recall Number
20047

Product Information

Product Name
Frosted balsam jar candles
Number of Units
About 4,500
Distributed By
Hallmark Marketing Company LLC, of Kansas City, Mo.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-425-5627
Website www.hallmark.com
Full Contact Information

Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information.