CONSUMER SAFETY ALERT

The tea kettles can expel hot water during use, posing a burn hazard to consumers.
Official Consumer Product Safety Recall • April 8, 2020

Continuum Recalls Lenox Tea Kettles Due to Burn Hazard

This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.

Required Consumer Action

Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.

Contact Information

Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.

Recall Details

Sold At
Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.
Injuries
Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
Remedy
Refund
Recall Number
20107

Product Information

Product Name
Lenox 2.5 Quart Tea Kettles
Number of Units
About 56,000
Imported By
Continuum Sales & Marketing Corp., of Port Washington, N.Y.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-669-6385
Website www.gocontinuum.com
Full Contact Information

Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.