CONSUMER SAFETY ALERT

The circuit board on the vacuum can spark, posing fire and burn hazards.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73271r-eng.php
Official Consumer Product Safety Recall • June 17, 2020

Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards

This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.

Required Consumer Action

Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.

Contact Information

Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.

Recall Details

Sold At
Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Injuries
There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Manufacturer
Rexair LLC, of Troy, Mich.
Remedy
Repair
Recall Number
20138

Product Information

Product Name
Rainbow SRX Vacuums
Number of Units
About 38,000 (In addition, about 4,800 sold in Canada)
Manufacturer Name
Rexair LLC, of Troy, Mich.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-940-2775
Website rainbowsystem.com/SRX-120-Repair/
Full Contact Information

Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.