CONSUMER SAFETY ALERT

An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.
Official Consumer Product Safety Recall • September 23, 2020

Pedego Recalls Electric Bikes Due to Fall Hazard

This recall involves six models of Pedego electric bikes. Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition). The model name is printed on the chain guard or chain stay of the bike. The bikes were sold in various colors. Pedego is printed on the bike frame.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Contact Information

Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers

Recall Details

Sold At
Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700.
Injuries
Pedego has received five reports of the bike's electrical cable malfunctioning, causing the bike to unexpectedly accelerate. No injuries have been reported.
Remedy
Repair
Recall Number
20188

Product Information

Product Name
Electric bicycles
Number of Units
About 11,600
Imported By
Pedego Inc., of Fountain Valley, Calif.
Manufactured In
Vietnam

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-871-7115
Website www.pedegobikerecall.expertinquiry.com
Full Contact Information

Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.