CONSUMER SAFETY ALERT

The switch on the recalled pole saws can fail while under a heavy load, and cause the unit to continue running after the user releases the trigger, posing a laceration hazard to consumers.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73723r-eng.php
Official Consumer Product Safety Recall • September 23, 2020

Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading

This recall involves Kobalt brand 40-volt lithium ion 8-inch cordless electric pole saws manufactured from January 2017 through February 2019. Date codes from 01/01/17 to 02/28/19 are included in the recall. The item number and date code are printed on the side of the guide bar near the oil cap. Kobalt is printed on the side of the unit. Item Number Description 796791 Kobalt 49v 2.5AH Pole Saw 1083769 Kobalt 40v Pole Saw Bare Tool 970801 40v Pole Hedge Saw Combo Kit 812419 SOS Kobalt 40v Pole Saw 812424 SOS Kobalt 40v Pole Saw Tool Only

Required Consumer Action

Consumers should immediately stop using the recalled pole saws and contact Hongkong Sun Rise Trading for a free repair.

Contact Information

Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”

Recall Details

Sold At
Lowe's Stores nationwide and online at Lowes.com from March 2017 through October 2019 for about $180.
Injuries
Hongkong Sun Rise Trading has received 65 reports of the saws continuing to run. No injuries have been reported.
Manufacturer
Changzhou Globe Co. Ltd., of China
Remedy
Repair
Recall Number
20192

Product Information

Product Name
Kobalt brand 40-volt Lithium Ion 8-inch Cordless Electric Pole Saws
Number of Units
About 106,400 (In addition, 120 in Canada)
Manufacturer Name
Changzhou Globe Co. Ltd., of China
Distributed By
Hongkong Sun Rise Trading Ltd., of China
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 855-378-8826
Website www.greenworkstools.com
Full Contact Information

Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”