CONSUMER SAFETY ALERT
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
Required Consumer Action
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Contact Information
Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
Recall Details
Sold At
Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Injuries
There have been 37 incidents resulting in 34 reports of injuries.
Manufacturer
Soft Play LLC, of Huntersville, N.C.
Remedy
Repair
Recall Number
20704
Product Information
Product Name
Spider Climb playground climbers
Number of Units
About 200
Manufacturer Name
Soft Play LLC, of Huntersville, N.C.
Manufactured In
United States