CONSUMER SAFETY ALERT

The recalled helmets do not meet the federal safety standard, posing a risk of head injury.
Official Consumer Product Safety Recall • August 21, 2020

woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)

This recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size "S" appears on the back of the helmet. Only the small-sized helmets are included in this recall.

Required Consumer Action

Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.

Contact Information

woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.

Recall Details

Sold At
Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70.
Injuries
None reported.
Manufacturer
Aurorasports Ltd., of China
Remedy
Refund
Recall Number
20770

Product Information

Product Name
Children's helmets
Number of Units
About 1,900
Manufacturer Name
Aurorasports Ltd., of China
Imported By
woom bikes USA, of Austin, Texas
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 855-966-6872
Full Contact Information

woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.