CONSUMER SAFETY ALERT

The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
Official Consumer Product Safety Recall • December 16, 2020

Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard

This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.

Required Consumer Action

Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.

Contact Information

Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.

Recall Details

Sold At
Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200.
Injuries
Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.
Remedy
Repair
Recall Number
21051

Product Information

Product Name
Cannondale Canvas NEO Bicycles
Number of Units
About 1,270
Imported By
Cycling Sports Group Inc., of Wilton, Conn.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-245-3872
Website www.cannondale.com
Full Contact Information

Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.