CONSUMER SAFETY ALERT

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.
Official Consumer Product Safety Recall • February 24, 2021

Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire

This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.

Required Consumer Action

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Contact Information

Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.

Recall Details

Sold At
Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.
Injuries
No incidents or injuries have been reported.
Manufacturer
Potter Electric Signal Company, LLC, of St. Louis, Mo.
Remedy
Replace
Recall Number
21085

Product Information

Product Name
Potter Electric Addressable Pull Stations Single/Dual Action
Number of Units
About 735
Manufacturer Name
Potter Electric Signal Company, LLC, of St. Louis, Mo.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-325-3936
Website www.pottersignal.com
Full Contact Information

Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.