CONSUMER SAFETY ALERT

The transceiver can switch modes unexpectedly when not locked or installed in the harness. When this occurs, it will prevent the transceiver from transmitting a signal and can make it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75247r-eng.php
Official Consumer Product Safety Recall • April 12, 2021

Black Diamond Recalls PIEPS DSP Avalanche Transceivers Due to Risk of Loss of Emergency Communications; One Death Reported

This recall involves all PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers. The transceivers are worn by skiers so they can be located if they are buried in an avalanche. The units were sold in one size with an LCD display, a slider switch with Off/Search/Send, and are powered by a battery. The devices have a green/yellow, black/yellow, or clear/yellow exterior. The transceivers come with a black neoprene carrying case. The manufacturer's name, PIEPS, is printed in black letters on the front of the unit with the model name DSP Pro, DSP Pro Ice, and DSP Sport. The recall includes PIEPS DSP Sport Avalanche Transceiver MODEL NO. PP1128040000ALL1; PIEPS DSP Pro Avalanche Transceiver MODEL NO. PP1127710000ALL1; and PIEPS DSP Pro Ice Avalanche Transceiver MODEL NO. PP1127700000ALL1. The model name DSP02 can be found on the inside of the battery door, and the model number can be found on the outside of the packaging.

Required Consumer Action

Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers.

Contact Information

Black Diamond at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at dsprecall@bdel.com, online at www.blackdiamondequipment.com and click on "Safety Recall" located at the top of the webpage or https://www.blackdiamondequipment.com/en_US/content/dsp-recall/ for more information.

Recall Details

Sold At
Liberty Mountain, Recreational Equipment Inc. (REI), and other specialty outdoor stores nationwide, and online at www.backcountry.com from January 2013 through November 2020 for between $300 and $450.
Injuries
Black Diamond has received 65 reports of the transceiver modes switching unexpectedly while in use. One death and one instance of a skier getting caught in an avalanche who suffered a broken arm and minor injuries were both reported in British Columbia.
Manufacturer
Pieps GMBH, of Austria
Remedy
Repair
Recall Number
21108

Product Information

Product Name
PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers
Number of Units
About 66,100 (In addition, about 12,500 were sold in Canada)
Manufacturer Name
Pieps GMBH, of Austria
Imported By
Black Diamond Ltd., of Salt Lake City, Utah
Manufactured In
Austria

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-306-0865
Full Contact Information

Black Diamond at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at dsprecall@bdel.com, online at www.blackdiamondequipment.com and click on "Safety Recall" located at the top of the webpage or https://www.blackdiamondequipment.com/en_US/content/dsp-recall/ for more information.