CONSUMER SAFETY ALERT

The portable charging cases can overheat, posing a fire hazard.
Official Consumer Product Safety Recall • April 14, 2021

Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard

This recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case.

Required Consumer Action

Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the returned case.

Contact Information

Audio-Technica at 800-518-2520 from 12 p.m. to 7 p.m. ET Monday through Friday, by email at recall@atus.com or online at audio-technica.com and click on "Recall" for more information.

Recall Details

Sold At
American Musical Supply, Inmotion Entertainment Group, Micro Electronics, Music and Arts Center stores and other retailers nationwide and online at Amazon.com and audio-technica.com from December 2019 through February 2021 for between $100 and $120.
Injuries
The firm has received four reports of incidents of the charging cases overheating, all outside of the United States. These incidents resulted in damage to the charging cases and to the surfaces on which charging occurred. No injuries have been reported.
Remedy
Replace
Recall Number
21110

Product Information

Product Name
Charging Cases Sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW
Number of Units
About 7,450
Imported By
Audio-Technica U.S. Inc., of Stow, Ohio
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-518-2520
Full Contact Information

Audio-Technica at 800-518-2520 from 12 p.m. to 7 p.m. ET Monday through Friday, by email at recall@atus.com or online at audio-technica.com and click on "Recall" for more information.