CONSUMER SAFETY ALERT

The product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75521r-eng.php
Official Consumer Product Safety Recall • May 5, 2021

Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards

This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations.

Required Consumer Action

Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.

Contact Information

Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.

Recall Details

Sold At
Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140.
Injuries
Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.
Remedy
Replace
Recall Number
21126

Product Information

Product Name
Pickens Flip Up Towel Grab Bars
Number of Units
About 330 (In addition, about 5 were sold in Canada)
Imported By
Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-520-0167
Website www.signaturehardware.com
Full Contact Information

Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.