CONSUMER SAFETY ALERT

The touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75547r-eng.php
Official Consumer Product Safety Recall • May 5, 2021

Peloton Recalls Tread Treadmills Due to Risk of Injury

This recall involves Peloton Tread treadmills with model TR02.The recalled Tread has a running space of 59 inches, a 23.8-inch high definition (HD) touchscreen console and a non-slatted running belt. The model number TR02 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails. PLEASE NOTE: This product is different than the Peloton Tread+ that was also recalled by the CPSC on May 5, 2021 because children, pets, and objects can be pulled underneath the Tread+ deck, posing a risk of injury or death.

Required Consumer Action

The touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.

Contact Information

Peloton toll-free 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com and click on Product Recalls at the bottom of the page for more information.

Recall Details

Sold At
Limited invitation-only release online at onepeloton.com and at Peloton showrooms from November 2020 through March 2021 for about $2,495.
Injuries
The firm is aware of 18 reports of the touchscreen loosening and six reports of the touchscreen detaching and falling. No injuries have been reported in the U.S. There have been reports of minor injuries such as abrasions, minor cuts, and bruises in Canad
Remedy
Repair
Recall Number
21129

Product Information

Product Name
Tread
Number of Units
About 1,050 (In addition, about 5,400 in Canada)
Imported By
Peloton Interactive, Inc., of New York
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-679-9129
Website www.onepeloton.com
Full Contact Information

Peloton toll-free 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com and click on Product Recalls at the bottom of the page for more information.