CONSUMER SAFETY ALERT

The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
Official Consumer Product Safety Recall • May 26, 2021

Ergobaby Recalls METROUS Strollers Due to Choking Hazard

This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.

Required Consumer Action

Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.

Contact Information

Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.

Recall Details

Sold At
Online at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
Injuries
The firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
Remedy
Replace
Recall Number
21139

Product Information

Product Name
METROUS1, METROUS2 and METROUS4 Compact City Strollers
Number of Units
About 2,800
Imported By
The Ergobaby Carrier Inc., of Los Angeles, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-416-4888
Website www.ergobaby.com
Full Contact Information

Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.