CONSUMER SAFETY ALERT

The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
Official Consumer Product Safety Recall • July 14, 2021

Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards

This recall involves the Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles. "Ozone 500" is printed on the frame. The girls' bicycle frame is fuchsia with black script and the boys' bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls' Elevate 24 in Bicycles 164540 Ozone 500 Boys' Elevate 24 in Bicycles

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.

Contact Information

Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.

Recall Details

Sold At
Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300.
Injuries
Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed.
Remedy
Repair
Recall Number
21163

Product Information

Product Name
Ozone 500® Girls' and Boys' Elevate 24-Inch Bicycles
Number of Units
About 3,860
Imported By
Academy Ltd., d/b/a Academy Sports + Outdoors, of Katy, Texas
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-922-2336
Website www.academy.com
Full Contact Information

Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.