CONSUMER SAFETY ALERT
In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74375r-eng.php
Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)
This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820
Required Consumer Action
Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.
Contact Information
Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.