CONSUMER SAFETY ALERT

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Official Consumer Product Safety Recall • December 31, 2020

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Required Consumer Action

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Contact Information

Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.

Recall Details

Sold At
The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.
Injuries
The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
Remedy
Replace
Recall Number
21716

Product Information

Product Name
SMART Connect Mini Devices
Number of Units
About 2,750
Imported By
Anticimex Inc., of Berkeley Heights, N.J.
Manufactured In
Thailand

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-522-5770
Website www.anticimex.com/en-us/digital-pest-control/
Full Contact Information

Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.