CONSUMER SAFETY ALERT

The products contain the substance methyl salicylate, which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning if the contents are applied to the skin or swallowed by young children.
Official Consumer Product Safety Recall • April 1, 2021

doTERRA Recalls 1.3 Million Bottles of Deep Blue, PastTense, and Deep Blue Touch Essential Oils Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

This recall involves doTERRA Deep Blue, PastTense and Deep Blue Touch Essential Oils in 10 mL glass bottles with rollerball applicator and black cap. The product name, volume amount, SKU, and doTERRA logo are printed on the product labels. The following lot number can be found on the bottom of the bottle: Name Size Lot Number SKU Deep Blue 10 ml 183055, 183232, 190882, 191362, 191484, 192563, 192694, 200853, 202203, 202412, 201622, 202262 60200144 PastTense 10 ml 182621, 190072, 190452, 190512, 190573, 190642, 190662, 190702, 190801, 190921, 191232, 191404, 193451, 200242, 200422, 200932, 201292, 201351, 201392, 201401, 201471, 201481, 201493, 201541, 201551, 201571, 201603, 201673, 201744, 201754, 201822, 201971, 202043 31350001 Deep Blue Touch 10 ml 183094, 190802, 192314, 192666, 193222, 201141, 201923 60200145

Required Consumer Action

Consumers should immediately store the products in a safe location out of reach of children and contact doTERRA for a free replacement product of similar value. doTERRA is contacting all known purchasers directly.

Contact Information

doTERRA at 800-411-8151 Monday through Friday from 8 a.m. to 8 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, live chat Monday through Friday from 8 a.m. to 10 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, email at cpscrecall@doterranotices.com, or online at www.doterra.com and click on "Recall - Important Safety Information" or www.doterranotices.com for more information.

Recall Details

Sold At
Online at doTERRA.com from September 2018 through September 2020 for between $26 and $79.
Injuries
No incidents or injuries have been reported.
Manufacturer
doTERRA International LLC, of Pleasant Grove, Utah
Remedy
Replace
Recall Number
21734

Product Information

Product Name
doTERRA Deep Blue, PastTense and Deep Blue Touch Essential Oils
Number of Units
About 1.3 million
Manufacturer Name
doTERRA International LLC, of Pleasant Grove, Utah
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-411-8151
Website www.doterra.com
Full Contact Information

doTERRA at 800-411-8151 Monday through Friday from 8 a.m. to 8 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, live chat Monday through Friday from 8 a.m. to 10 p.m. MT and from 9 a.m. to 2 p.m. MT on Saturdays, email at cpscrecall@doterranotices.com, or online at www.doterra.com and click on "Recall - Important Safety Information" or www.doterranotices.com for more information.