CONSUMER SAFETY ALERT
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75861r-eng.php
In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75861r-eng.php
Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
Required Consumer Action
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Contact Information
Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
Recall Details
Sold At
Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December
Injuries
Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
Remedy
Refund
Recall Number
21756
Product Information
Product Name
Brushed Gold Tea Kettles
Number of Units
About 92,135 (In addition, about 12,865 units in Canada)
Imported By
Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
Manufactured In
India