CONSUMER SAFETY ALERT
Wood stored under the unit can ignite, posing a fire hazard.
In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75955r-eng.php
In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75955r-eng.php
Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
Required Consumer Action
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Contact Information
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
Recall Details
Sold At
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Remedy
Refund
Recall Number
21763
Product Information
Product Name
Arroyo and Hideaway Wood Burning Fire Pits
Number of Units
About 700 (In addition, about 81 in Canada)
Imported By
Real Flame Co. Inc., of Racine, Wis.
Manufactured In
China