CONSUMER SAFETY ALERT

Cracks can form at the head tube area of the bicycle, where the fork connects to the bicycle. This can cause the frame to fail and allow the fork and front wheel to unexpectedly separate from the rest of the bicycle, posing a fall hazard to riders.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75245r-eng.php
Official Consumer Product Safety Recall • August 12, 2021

Rossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert)

This recall includes Rossignol 2018 and 2019 model year All Track DH bicycles. The bicycle was produced in Matte Black (2018) and Chartreuse green (2019) colors. The bicycle model name "All Track DH" is printed on the frame's top tube.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact Rossignol for information on receiving a free replacement front triangle of the bicycle frame. Rossignol is contacting all known purchasers directly to arrange for free replacement parts and installation.

Contact Information

Rossignol toll-free at 888-243-6672 from 8 a.m. to 5 p.m. MT Monday through Friday, email at USRossiMtnBike@rossignol.com or online at www.rossignol.com and click on Alltrack DH Mtn Bike Recall for more information.

Recall Details

Sold At
Rossignol dealers/rental resorts nationwide from March 2018 through October 2020 for about $3,800.
Injuries
None reported
Remedy
Replace
Recall Number
21773

Product Information

Product Name
Rossignol 2018 and 2019 Model Year All Track DH Bicycles
Number of Units
About 150 (In addition, 24 were sold in Canada)
Imported By
Group Rossignol USA Inc., of Park City, Utah
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-243-6672
Full Contact Information

Rossignol toll-free at 888-243-6672 from 8 a.m. to 5 p.m. MT Monday through Friday, email at USRossiMtnBike@rossignol.com or online at www.rossignol.com and click on Alltrack DH Mtn Bike Recall for more information.