CONSUMER SAFETY ALERT

The shower bench can collapse during use, posing a fall hazard to the user.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76425r-eng.php
Official Consumer Product Safety Recall • September 9, 2021

Shower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert)

This recall involves Ivena 20" teak shower benches. The benches are made of light brown teak with padding on the feet. The seat and bottom shelf have a row of wood paneling. Item number 1049998 and UPC 8886474018015 are printed on the exterior packaging. The bench has a label that says, "100% wood from well-managed forests."

Required Consumer Action

Consumers should immediately stop using the recalled shower benches and return them to Costco for a full refund. Costco is contacting all purchasers directly.

Contact Information

Ivena toll-free at 844-818-9388 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.ivenainternational.com and click on "Recalls & Product Notices" for more information.

Recall Details

Sold At
Costco stores nationwide and online at Costco.com from October 2018 through June 2021 for about $80 in stores and $90 online.
Injuries
Consumers have reported 81 incidents of the shower benches collapsing, breaking during use, or falling apart, including four reports of people being injured in falls. The four injuries included a fractured tailbone, persistent head and body aches and brui
Manufacturer
Ivena International Pte. Ltd., of Singapore
Remedy
Refund
Recall Number
21780

Product Information

Product Name
Teak shower benches
Number of Units
About 70,000 (In addition, about 11,317 were sold in Canada)
Manufacturer Name
Ivena International Pte. Ltd., of Singapore
Imported By
Costco Wholesale Corp., of Issaquah, Wash.
Manufactured In
Indonesia

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-818-9388
Full Contact Information

Ivena toll-free at 844-818-9388 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.ivenainternational.com and click on "Recalls & Product Notices" for more information.