CONSUMER SAFETY ALERT
In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/elektron-bp-1-power-handles-recalled-due-burn-and-fire-hazards
Power Handles Recalled Due to Fire and Burn Hazards; Manufactured by Elektron Music Machines
This recall involves the Elektron Power Handle BP-1, a portable power source for Elektron music synthesizers and music effects devices. The metal and plastic power handles measure about 11 inches wide, 3 inches deep and 1 inch high. They were sold with a connection cable and a screw. Recalled power handles have a serial number beginning with 4250A located on the inside edge of the battery compartment. UPC code 7350049242057 and Made in Sweden can be found on the back of the product packaging.
Required Consumer Action
Consumers should immediately stop using the recalled power handles, disconnect the power cable and remove the batteries; and contact Elektron for instructions on receiving a full refund, including shipping. The firm will provide each consumer with a prepaid shipping label after they have contacted the firm to report the product.
Contact Information
Elektron toll-free at 888-312-2709 from 10 a.m. to 4 p.m. PT Monday through Friday, email at support@elektron.se or online at www.elektron.se and click on the Power Handle BP-1 recall page box or by directly visiting https://bp1-support.elektron.se