CONSUMER SAFETY ALERT

A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
Official Consumer Product Safety Recall • December 22, 2021

Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported

This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.

Required Consumer Action

Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.

Contact Information

Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.

Recall Details

Sold At
The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290.
Injuries
Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.
Remedy
Refund
Recall Number
22037

Product Information

Product Name
Royal Sovereign/Royal Centurian portable air conditioners
Number of Units
About 33,570
Imported By
Royal Sovereign International Inc., of Rockleigh, New Jersey
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-947-3699
Website www.royalsovereign.com
Full Contact Information

Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.