CONSUMER SAFETY ALERT

The adjustable handlebar stem on the bicycles can become loose, posing fall and injury hazards.
Official Consumer Product Safety Recall • January 12, 2022

Giant Bicycle Recalls Bicycles Due to Fall and Injury Hazards

This recall involves model year 2021 Giant Cypress DX, Giant Escape 3 Comfort, Liv Flourish FS 1 and Liv Alight 3 Comfort bicycles. They were sold in metallic black, dark silver, dark red/burgundy, grayish blue, plum or sage, depending on the model. Recalled bicycles have a serial number beginning with the letter "P" located on the underside of the bottom bracket of the frame, directly under the crank. The model name is printed on the top tube. Giant is printed on the down tube of the Cypress DX and Escape 3 Comfort models and Liv is printed on the down tube of the Alight 3 Comfort model. Liv is printed on the chainstay of the Flourish FS 1 model.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact Giant Bicycle. Consumers will be instructed to schedule an inspection and free repair at the authorized Giant Bicycles retailer where the consumer purchased the bicycle or any other authorized Giant Bicycle retailer.

Contact Information

Authorized Giant retailers or Giant Bicycle toll-free at 866-458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall@GiantBicycle.com, or online at https://www.giant-bicycles.com/us/recall-information https://www.liv-cycling.com/us/recall-info or www.giant-bicycles.com/us or www.liv-cycling.com/us and click on "Recall Information".

Recall Details

Sold At
Authorized Giant Bicycle dealers nationwide and online at www.giant-bicycles.com/us or www.liv-cycling.com/us from October 2020 through October 2021 for between $590 and $690.
Injuries
Giant Bicycle has received 86 reports of the bicycle's handlebar becoming loose including three reports of riders falling off the bicycle.
Remedy
Repair
Recall Number
22051

Product Information

Product Name
2021 Model Year Giant and Liv Adult Bicycles
Number of Units
About 20,800
Imported By
Giant Bicycle Inc., of Newbury Park, Calif.
Manufactured In
Philippines

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-458-2555
Website www.giant-bicycles.com/us/recall-information
Full Contact Information

Authorized Giant retailers or Giant Bicycle toll-free at 866-458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall@GiantBicycle.com, or online at https://www.giant-bicycles.com/us/recall-information, https://www.liv-cycling.com/us/recall-info or www.giant-bicycles.com/us or www.liv-cycling.com/us and click on "Recall Information".