CONSUMER SAFETY ALERT
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/norwex-ceramic-knives-recalled-due-laceration-hazard
In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/norwex-ceramic-knives-recalled-due-laceration-hazard
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Required Consumer Action
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Contact Information
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Recall Details
Sold At
Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
Injuries
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Remedy
Replace
Recall Number
22122
Product Information
Product Name
Norwex Ceramic Knives
Number of Units
About 40,000 (In addition, 2,500 in Canada)
Distributed By
Norwex USA Inc., of Coppell, Texas
Manufactured In
China