CONSUMER SAFETY ALERT

The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/warmwave-and-hunter-oscillating-ceramic-tower-heaters-recalled-due-fire-hazard
Official Consumer Product Safety Recall • June 16, 2022

Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards

This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.

Required Consumer Action

Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.

Contact Information

Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.

Recall Details

Sold At
Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
Injuries
The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
Remedy
Refund
Recall Number
22168

Product Information

Product Name
WarmWave and Hunter Oscillating Ceramic Tower Heaters
Number of Units
About 580,000 (In addition, about 37,580 in Canada)
Distributed By
Sienhua Group (North America) Inc., of Arlington, Texas
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-267-7857
Website www.homeproductservice.com/recall
Full Contact Information

Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.