CONSUMER SAFETY ALERT

The steering wheel can separate and result in a loss of control, posing a crash hazard.
Official Consumer Product Safety Recall • December 23, 2021

Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert)

This recall involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021 RZR TURBO S Velocity, RZR TURBO S 4 Velocity, RZR XP Turbo and RZR XP 4 Turbo; model year 2020-2022 RZR XP 1000 and model year 2021-2022 RZR XP 4 1000. This recall also involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021-2022 GENERAL 1000 and GENERAL XP 1000; model year 2022 GENERAL 4 1000 and model year 2020-2022 GENERAL XP 4 1000. The RZR models were sold in black, blue, copper, gray, navy, orange, sands metallic, red, tan and white. The GENERAL models were sold in black, blue, burgundy, graphite, gray, titanium, tan and white. The vehicles are made in two or four seat configurations. POLARIS is stamped on the front grille of all the vehicles. POLARIS and RZR or POLARIS and GENERAL are printed on the sides of the respective vehicles. The model name is also printed on the side of the chassis for all model years. The vehicle identification number is located on the vehicle's frame in the left rear wheel well. The following model years and model names are included in the recall: Model Year(s) Model Name 2021 RZR TURBO S Velocity 2021 RZR TURBO S 4 Velocity 2020; 2021; 2022 RZR XP 1000 2021; 2022 RZR XP 4 1000 2021 RZR XP Turbo 2021 RZR XP 4 Turbo 2021; 2022 GENERAL 1000 2022 GENERAL 4 1000 2021; 2022 GENERAL XP 1000 2020; 2021; 2022 GENERAL XP 4 1000

Required Consumer Action

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.

Contact Information

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" to see if your vehicle is included in any recalls.

Recall Details

Sold At
Polaris dealers nationwide from July 2021 through October 2021 for between $18,600 and $28,900.
Injuries
Polaris has received 33 reports of broken or cracked steering wheel spokes, including five reports of rollovers and two reports of injuries
Remedy
Repair
Recall Number
22714

Product Information

Product Name
Polaris RZR and GENERAL Recreational Off-Road Vehicles
Number of Units
About 8,800 (in addition, about 940 were sold in Canada)
Imported By
Polaris Industries Inc., of Medina, Minn.
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-765-2747
Website www.polaris.com
Full Contact Information

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" to see if your vehicle is included in any recalls.