CONSUMER SAFETY ALERT

The wall beds can detach from the wall and fall onto those nearby, posing serious impact and crush hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/bestar-wall-beds-recalled-due-tip-over-and-entrapment-hazards
Official Consumer Product Safety Recall • April 7, 2022

Bestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert)

This recall involves the Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds.

Required Consumer Action

Consumers should immediately stop using the recalled wall beds and consult the communication they received from Bestar. Consumers who are uncertain whether their wall bed needs to be reinstalled are entitled to a free inspection.

Contact Information

Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, or email at Bestar8577@stericycle.com or online at https://www.bestar.com/wall-bed-recall or at www.bestar.com and click "WALLBED SAFETY RECALL" at top of page for more information.

Recall Details

Sold At
Online at Wayfair.com, Costco.com, Cymax.com and Amazon.com from June 2014 through March 2022 for between $1,650 and $2,200.
Injuries
In July 2018, a 79-year-old woman died after a Bestar wall bed fell on her, injuring her spine.Bestar has received reports of 60 additional incidents resulting in bruising and other injuries from the wall beds detaching and hitting consumers.
Manufacturer
Bestar, of Canada
Remedy
Repair
Recall Number
22739

Product Information

Product Name
Bestar Wall Beds
Number of Units
About 129,000 (53,000 in Canada)
Manufacturer Name
Bestar, of Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-912-8458
Full Contact Information

Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, or email at Bestar8577@stericycle.com or online at https://www.bestar.com/wall-bed-recall or at www.bestar.com and click "WALLBED SAFETY RECALL" at top of page for more information.