CONSUMER SAFETY ALERT

The PTV's steering knuckles and A-arms can break during or after an impact and cause loss of steering control, posing crash and injury hazards.
Official Consumer Product Safety Recall • September 29, 2022

Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall Alert)

This recall involves Model Year 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles. Recalled units have serial numbers within the range of 5656874 through 5656886 and 5659215 through 5700741. The vehicle's serial number is printed near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.

Required Consumer Action

Consumers should immediately stop using the recalled PTVs and contact Textron Specialized Vehicles for a free repair. Textron Specialized Vehicles is contacting all purchasers directly.

Contact Information

Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com, or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.

Recall Details

Sold At
E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driveway program from January 2022 through September 2022 for between $10,000 and $17,000.
Injuries
Textron has received 335 reports of incidents of the steering knuckles and A-arms on the PTVs breaking, including one incident that resulted in two reports of abrasion injuries.
Manufacturer
Textron Specialized Vehicles, of Augusta, Georgia
Remedy
Repair
Recall Number
22779

Product Information

Product Name
E-Z-GO RXV Personal Transportation Vehicles (PTV)
Number of Units
About 34,000
Manufacturer Name
Textron Specialized Vehicles, of Augusta, Georgia
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-525-6040
Website ezgo.txtsv.com
Full Contact Information

Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com, or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.