CONSUMER SAFETY ALERT

The lithium-ion battery in the recalled portable power charging stations can catch on fire while charging, posing fire and explosion hazards.
Official Consumer Product Safety Recall • November 3, 2022

Power Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards

This recall involves Power Plus Tora portable power charging stations with a lithium-ion battery and model number SGR-PPS500-2 on the white casing. The portable power charging station is used as a backup power supply for motorized rolling storm shutters. The unit is about 12 inches wide by 7 inches long and has a carrying handle on the top. The model number is printed on the side of the portable charging stations and the serial numbers 1350 through 1549 is printed on a label on the underside of the charging station.

Required Consumer Action

Consumers should immediately stop using the recalled Power Plus Tora portable power charging stations and contact Power Plus for instructions on how to return the recalled charging station at no cost to the consumer and to receive a full refund. Power Plus is contacting all known purchasers directly.

Contact Information

Power Plus toll-free at 888-299-8672 from 9 a.m. to 4 p.m. ET, Monday through Friday email at info@PwrPlus.com or online at https://www.pwrplus.com/pages/page or at www.PwrPlus.com and click on the "BATTERY RECALL NOTICE" at the top of the home page for more information.

Recall Details

Sold At
Shutter distributors and installers in Florida, North Carolina, Texas and Virginia and online at www.PwrPlus.com from January 2021 through June 2022 for about $500.
Injuries
Power Plus has received two reports of fires. No injuries have been reported.
Remedy
Refund
Recall Number
23030

Product Information

Product Name
Power Plus Tora Portable Power Charging Stations
Number of Units
About 115
Imported By
Power Plus, of Elyria, Ohio
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-299-8672
Website www.pwrplus.com/pages/page
Full Contact Information

Power Plus toll-free at 888-299-8672 from 9 a.m. to 4 p.m. ET, Monday through Friday email at info@PwrPlus.com or online at https://www.pwrplus.com/pages/page or at www.PwrPlus.com and click on the "BATTERY RECALL NOTICE" at the top of the home page for more information.