CONSUMER SAFETY ALERT

The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/indigo-branded-papa-bear-and-mama-bear-mugs-recalled-due-burn-and-laceration-hazards
Official Consumer Product Safety Recall • November 23, 2022

Indigo Books & Music Recalls Indigo Branded Bear Mugs Due to Burn and Laceration Hazards

This recall involves Indigo branded Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021or 0920. Indigo and the batch number are printed on the bottom of the mugs. The UPC number 882709402770 or 882709402763 is printed on a white price sticker on the bottom of the mugs. The mugs are made of ceramic and have a white exterior with either a "PAPA BEAR" or "MAMA BEAR" decal and white animal ears on the rim. The interior of the Papa Bear mug is blue and the interior of the Mama Bear mug is aqua. Indigo is printed on the bottom of the mugs.

Required Consumer Action

Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.

Contact Information

Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."

Recall Details

Sold At
Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
Injuries
None reported
Manufacturer
Guangdong Totye, Ceramics, of Chaozhou, China
Remedy
Refund
Recall Number
23053

Product Information

Product Name
Indigo branded Papa Bear and Mama Bear Mugs
Number of Units
About 270 (In addition, about 29,232 were sold in Canada)
Manufacturer Name
Guangdong Totye, Ceramics, of Chaozhou, China
Imported By
Indigo Books & Music Inc., of Short Hills, New Jersey
Distributed By
Indigo Books & Music Inc., of Short Hills, New Jersey
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-463-4461
Full Contact Information

Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."