CONSUMER SAFETY ALERT

The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/laundress-brand-laundry-and-household-cleaning-products-recalled-due-risk-exposure

Official Consumer Product Safety Recall • December 1, 2022

The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria

This recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.TheLaundressRecall.com, with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.TheLaundressRecall.com. All products have "The Laundress - New York" printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022.

Required Consumer Action

Consumers should immediately stop using the recalled products. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.

Contact Information

The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage to begin the reimbursement process.

Recall Details

Sold At

Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailer

Injuries

The company is aware of 11 consumers who have reported Pseudomonas infections and is investigating these reports to see if there is any connection to the recalled products.

Remedy

Refund

Recall Number

23058

Product Information

Product Name

The Laundress laundry and household cleaning products

Number of Units

Approximately 8 million. To date, testing has identified bacteria in certain recalled products, including those produced between January 2021 and September 2022.

Distributed By

The Laundress, a subsidiary of Conopco Inc. d/b/a Unilever, of Englewood Cliffs, New Jersey.

Manufactured In

United States