CONSUMER SAFETY ALERT

The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/simu-dmi6-hz01-motors-window-coverings-recalled-due-electric-shock-hazard
Official Consumer Product Safety Recall • December 15, 2022

SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards

The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

Required Consumer Action

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.

Contact Information

SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.

Recall Details

Sold At
SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.
Injuries
None reported
Remedy
Replace
Recall Number
23073

Product Information

Product Name
SIMU DMI6 Hz motors sold with awnings and shutters
Number of Units
About 13,800 (In addition, about 12 were sold in Canada)
Imported By
SIMU/Somfy Systems Inc., of Dayton, New Jersey
Manufactured In
Poland

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 855-944-5598
Full Contact Information

SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.