CONSUMER SAFETY ALERT
In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/ovation-protege-equestrian-helmets-recalled-due-impact-injury-hazard
English Riding Supply Recalls Ovation Protege Equestrian Helmets Due to Impact Injury Hazard
This recall involves Ovation Protégé model equestrian helmets manufactured from December 2020 through December 2022 and sold in multiple colors and finishes. The Ovation Protégé is an equestrian helmet that is certified by the Safety Equipment Institute (SEI) to the ASTM F1163-15 standard. An SEI certification label, which includes the model name and date of manufacture, is located inside the helmets. "OV" is printed on the front of the helmets.
Required Consumer Action
Consumers should immediately stop using the recalled Ovation Protégé helmets and return them to the retailer they were purchased from or to any Ovation authorized dealer for a free replacement Ovation Deluxe Schooler helmet or contact English Riding Supply for a $60 refund. The replacement helmet or refund will be provided upon return of the recalled helmet OR proof of destruction of the recalled helmet. (Consumers are not required to return the physical helmet to English Riding Supply.) To destroy recalled helmets, consumers should cut off the harness straps. Consumers should email a photo of the cut harness and a photo of the interior manufacturing label, clearly showing the manufacturing date and serial number, to helmets@englishridingsupply.com. The manufacturing label is located on the interior foam liner underneath the comfort liner, so consumers will need to remove the comfort liner to access the manufacturing label.
Contact Information
English Riding Supply toll-free at 866-569-1600 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by e-mail at helmets@englishridingsupply.com or online at https://www.englishridingsupply.com/ProtegeRecall or www.ovationriding.com/ProtegeRecall for more information.